Support for MFC-L8690CDW
- I get the “Authentication Error” or “Receiving Error” message when using Microsoft Exchange Online.
- My Brother machine is dialing the wrong number or is not dialing the number I entered or I receive a busy signal or recording when trying to send faxes.
- I am experiencing issues sending a fax. Show More Show Less
- White streaks or bands down the page
- Colors are light or faint on the whole page
- The color of your printouts is not what you expected
- Toner scatter or toner stain
- Vertical colored streaks or bands appear on the page
- Uneven density appears periodically across the page.
- Ghost
- White spots
- Curled or wavy
- The faxes I send are always received with a vertical black line.
- Blank page or some colors are missing. Show More Show Less
- Can I print in monochrome if one of the color toners run out?
- Forward Incoming Faxes to Another Machine
- Change Memory Receive Options
- Select Receive mode.
- Set up my Brother machine to forward the received faxes to another location.
- Store Incoming Faxes in the Machine's Memory
- Turn Off Memory Receive
- Print the received faxes that are stored in memory. (Fax Storage) Show More Show Less
- I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- Receive faxes on the computer for Windows (PC-FAX Receive)
- Use PC-Fax Receive to Transfer Received Faxes to Your Computer (Windows® only)
- I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10) Show More Show Less
- The message "ERROR" or "NG" appears on the Transmission Verification Report when I try to send a fax.
- Forward Incoming Faxes to Another Machine
- Change Memory Receive Options
- I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- Set up my Brother machine to forward the received faxes to another location.
- Print a report that will show a listing of faxes I sent and received.
- Store Incoming Faxes in the Machine's Memory
- What is Distinctive Ring and how do I program it?
- Confirm that a FAX I sent was received correctly.
- Turn Off Memory Receive Show More Show Less
Other FAQs Category
A guide to navigating our most common questions