Support for PJ-863

P-touch Editor (Windows)

Print Quality

I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.

Media

The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)

Databases

When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?

Add-ins

I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)

Barcodes

The barcode number is not displayed below the barcode. (P-touch Editor for Windows)

Operations

Other FAQs Category

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Network Software P-touch Editor (Mac) Error Messages/LED Indications Connecting to a Computer Connecting to a Mobile Device Printing Uninstallation Machine Operating System Installation