Support for MFC-J3930DW
- Document Jam
- Install Starter Ink
- Wrong Tray Setting or Wrong Tray Settings
- High Temperature
- No Paper / No Paper Fed
- Sleep
- After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- Paper Tray #1 not detected/ Paper Tray #2 not detected
- Cover is Open
- Out of Fax Memory
- Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- Unusable Device
- Paper Jam
- Replace Ink
- Hub is Unusable
- Unable to Scan / Scan Unable
- Unable to Print XX
- Paper Size Mismatch
- Out of Memory
- Wrong Ink Cartridge
- Cannot Detect Ink Volume
- I still receive the error message "Paper Jam" after I removed the jammed paper.
- Ink Low
- Cannot Detect Show More Show Less
- Document Jam
- Install Starter Ink
- High Temperature
- No Paper / No Paper Fed
- Sleep
- Paper Tray #1 not detected/ Paper Tray #2 not detected
- Cover is Open
- Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- Paper Jam
- Replace Ink
- Unable to Scan / Scan Unable
- Unable to Print XX
- Paper Size Mismatch
- Out of Memory
- Printer Locked
- I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- Wrong Ink Cartridge
- "Offline" appears on the Status Monitor.
- Cannot Detect Ink Volume
- Ink Low
- Cannot Detect Show More Show Less
- "This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
- When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- I'm using Windows Vista, Windows 7, Windows 8 or Windows 10 and a network connected Brother machine. The following errors "Error - Sent to Printer", "Sent to Printer" or "Deleting - Printing" appear in the PC Print Queue.
- When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine. Show More Show Less
Other FAQs Category
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