Support for MFC-L8690CDW
- I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- The printer status is Offline or Paused.
- I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- I cannot print on a wireless (Wi-Fi) network (Windows)
- I cannot print using my Brother machine on a wireless network (Mac)
- My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- I cannot print a test page after installing the printer driver. (Windows)
- Cannot print after a Windows 10 update (June 2020)
- I cannot print using my Brother machine on a wired network. (Windows/macOS) Show More Show Less
- I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- The printer status is Offline or Paused.
- I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- I cannot print from my computer via USB.
- Cannot print after a Windows 10 update (June 2020) Show More Show Less
- The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device. Show More Show Less
- Carry out calibration to improve the color density
- White spots
- Envelope creases
- Uneven density appears periodically across the page.
- Curled or wavy
- I just setup my Brother machine and my printed pages are light or faded on one side.
- Toner scatter or toner stain
- White streaks or bands down the page
- Vertical colored streaks or bands appear on the page
- The color of your printouts is not what you expected
- Wrinkled printout
- My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- Adjust color settings by using the custom setting in the printer driver
- Colors are light or faint on the whole page
- Ghost
- Blank page or some colors are missing.
- Color offset
- Possible solutions for print quality issues
- Printed pages are compressed, horizontal stripes appear, or characters in the top, bottom, left and right margins are cut off.
- Toner smears easily
- Horizontal coloured lines appear on the page
- The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- Missing thin lines in images
- Colored spots at 94 mm (3.7 in.) intervals or at 29 mm (1.1 in.) intervals Show More Show Less
- The printer status is Offline or Paused.
- I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- Reduce Printing Noise
- The color of your printouts is not what you expected
- I cannot find some options in the Print dialog box (macOS 11 or later)
- "Unsupported data for direct print: 3020" message is printed after the document. Show More Show Less
- Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- Printing/ Scanning with a mobile device
- Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- Print a web page from iPrint&Scan when using an Android™ mobile device.
- Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad. Show More Show Less
- Carry out calibration to improve the color density
- Use Universal Print (Windows)
- What is Storage PC Print Data using Active Directory®? (Windows)
- Use Universal Print (Mac)
- Print a PDF file with mixed paper sizes from different paper trays (Mac).
- Delete print jobs from the print queue.
- Adjust color settings by using the custom setting in the printer driver
- Configure the Store Print Log to Network Settings Using Web Based Management
- Change the printer driver settings (Windows/macOS)
- Reduce Toner Consumption
- Print Documents Securely Using SSL/TLS Show More Show Less
Other FAQs Category
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