Support for HL-L5100DN
- The printer status is Offline or Paused.
- I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- I cannot print using my Brother machine on a wired network. (Windows/macOS)
- Cannot print after a Windows 10 update (June 2020)
- I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10) Show More Show Less
- The printer status is Offline or Paused.
- I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- I cannot print from my computer via USB.
- Cannot print after a Windows 10 update (June 2020)
- I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10) Show More Show Less
- The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ). Show More Show Less
- My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- Faint
- Smudges on printed pages (Poor fixing)
- Black toner marks across the page
- Lines across the page
- Ghost
- Black lines down the page
- Toner specks
- White lines down the page
- White lines across the page
- Gray background
- Hollow print
- Possible solutions for print quality issues
- The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- Curled or wavy
- Envelope creases
- Wrinkles or creases
- White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.
- White lines, bands or ribbing across the page
- Image skewed
- All black Show More Show Less
- The printer status is Offline or Paused.
- I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- I cannot find some options in the Print dialog box (macOS 11 or later)
- Reduce Printing Noise
- Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this? Show More Show Less
- Print on Both Sides of the Paper (Windows)
- Print as a Poster (Windows)
- Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- Use a Macro from Your Computer (Windows)
- Secure Print (Windows)
- I cannot install the printer driver or print in Windows 11.
- Print as a Booklet (Windows)
- Print both sides of paper or a booklet automatically Show More Show Less
- I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- Secure Print (Macintosh)
- I cannot find some options in the Print dialog box (macOS 11 or later)
- Add your Brother machine with AirPrint (macOS)
- Print on Both Sides of the Paper (Macintosh)
- Print both sides of paper or a booklet automatically Show More Show Less
- Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- Which connection can I use to print from or scan to my device (Android™) using the Brother iPrint&Scan?
- Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- Which connection can I use to print from or scan to my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- My printer takes a long time to start printing when using Airprint. (iOS 16)
- Printing/ Scanning with a mobile device
- Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- Print a web page from iPrint&Scan when using an Android™ mobile device. Show More Show Less
- Use Universal Print (Windows)
- Print on Both Sides of the Paper (Windows)
- Use Universal Print (Mac)
- Print as a Poster (Windows)
- Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- Configure the Store Print Log to Network Settings Using Web Based Management
- Change the printer driver settings (Windows/macOS)
- Print a PDF file with mixed paper sizes from different paper trays (Mac).
- Reduce Toner Consumption
- Print Documents Securely Using SSL/TLS
- Print on Both Sides of the Paper (Macintosh)
- Delete print jobs from the print queue. Show More Show Less
Other FAQs Category
A guide to navigating our most common questions